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What Public Relations experts know

1.  Establish a company blog

Having a corporate blog is a definite plus for companies of all sizes. A blog is an effective tool for small companies because it gives them a global stage from which to tell their brand story, add value and connect with customers and partners; large companies can benefit from a blog for the same reasons but more importantly because it can help an organisation to appear more ‘human’ with posts written by employees and, preferably, senior executives including the CEO.

2.  Be open

People appreciate openness and a sense of transparency from company leaders. Earlier this year PR firm Edelman * released its annual Trust Barometer, a global survey that gauges the public’s trust in government, business and the media. One damning statistic from the survey was that only 35 per cent of New Zealanders and Australians found CEOs credible as a company spokesperson. Being open and transparent at all times in your communications is one way to win back the trust of people – if you personally have made a mistake or the company has mis-stepped along the way, say so. Be open to your foibles as much as your strengths when the situation requires it and people will respect you (and your brand) all the more for it.

3.  Tell stories

Stories. We humans love ‘em. We’re hardwired to tell (and listen to) stories, it’s in our DNA. If companies in Australia and NZ want to improve their levels of communication and engagement with stakeholders, they could do worse than to develop and tell authentic stories that move people to action rather than bore them to tears.

4.  Use your own voice

Too many senior company executives rely on the crutch of jargon’. Their words – whether spoken or written – are impenetrable to the point that people – customers, employees, journalists – switch off.

Use your own voice, speak to people as you would at a barbecue rather than how you would to your executive board. Don’t try and emulate other CEOs who baffle people with impenetrable language designed not to communicate but to impress. You won’t get your message across and you will lose standing as a leader.

Posted on 10 September '12 by , under Business.

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What to consider when consolidating your super

The ATO reported that 45% of working Australians were not aware that they had multiple super accounts in 2016. Having multiple super accounts is particularly common for individuals who have had more than one job. If this is you, it is important to identify and manage your super accounts because having more than one can be costly as a result of account fees from multiple funds.To combat this, you may want to consolidate your super, which moves all your super into one account. Not only does this save on fees, but it also makes your super easier to manage and keep track of.

Before consolidating your super, it is important to do the following:

Research your funds' policy
Compare your active super accounts so you can make the right choice about which one you should close. Things to assess include:

  • Exit fees
  • Insurance policies
  • Investment options
  • Ongoing service fees
  • Performance of the funds

Check employer contributions
Changing funds may affect how much your employer contributes, as some employers contribute more to certain funds. Check your current accounts to see if changing funds will affect this. Once you have selected a super fund, regardless of whether you choose a new super fund or one of your existing ones, provide your employer with the details they need to pay super into your selected account.

Gather the relevant information
When consolidating your super, you will need to have the following details ready:

  • Your tax file number.
  • Proof of identity. This could include your driver's license, birth certificate or passport.
  • Your fund's superannuation product identification number (SPIN).
  • Your fund's unique superannuation identifier (USI).
  • Details of your previous fund.

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